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Maintenance and curation

Announce a window, and for its duration no new incidents open and the time is SLA-neutral. The window still lands on the record and can show as a banner on your status page, with a visibility toggle per window. Planned work is visible, not counted against you, and never silently excluded.

With maintenance:write, the REST API creates, updates, cancels, and deletes maintenance windows, so your deploy pipeline can announce its own work.

Measured downtime is kept separate from the incident story. Discard a false positive with a reason, and Perstat previews its effect on uptime, before and after, ahead of applying it. Every discard is soft, carries the actor, and is reversible. A restored window is exactly the window that was discarded, on its real boundaries.

Three tabs carry the full story, org-wide and per monitor, each one deep-linkable:

  • Timeline: raw status changes per region, unedited.
  • Outages: the curated downtime record, discards included and labeled.
  • Activity: the configuration history, including “report discarded” and “report restored” with who and when.

Every correction keeps its actor, reason, effect, and a way back, so reviewers see exactly what changed and why. How much weight a correction carries in an audit is for your auditor to decide. Evidence and retention covers the report rules and the history horizons.